Last updated: September 16, 2026
At Cutesy Thread Co., we value your privacy and want you to feel comfortable shopping with us. This Privacy Policy explains what information we may collect when you visit our website, place an order, or contact us, and how that information is used.
1. Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect information such as:
- Your name
- Email address
- Billing and shipping address
- Phone number, if provided
- Order and purchase information
- Payment-related information
- Information you provide when contacting us
- Technical information such as your IP address, browser type, device information, and website activity
We collect information that is reasonably necessary to operate our store, process orders, provide customer support, and maintain our website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Process payments
- Arrange production and shipping of your purchases
- Send order confirmations and shipping updates
- Respond to questions and customer support requests
- Maintain and improve our website and online store
- Help prevent fraud, abuse, and unauthorized activity
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
We do not sell your personal information.
3. Payment Information
Payments made through our website are processed by third-party payment providers.
When you make a purchase, your payment information may be handled directly by the applicable payment provider. Cutesy Thread Co. does not need to store your complete payment card information on our website.
Payment providers may have their own privacy policies and security practices regarding how they handle your information.
4. Order Fulfillment and Shipping
Our products are made to order through trusted third-party production and fulfillment providers.
When you place an order, we may securely share the information necessary to produce and deliver your purchase. This may include your name, shipping address, order details, and other information required to fulfill your order.
These providers use the information they receive to produce, fulfill, and deliver your order.
5. Third-Party Services
We use trusted third-party services to help operate our store and provide services to our customers. These services may include:
- Payment processing
- Product production and fulfillment
- Shipping and delivery
- Website hosting
- Website security
- Fraud prevention
- Customer support
- Website analytics and related services
These providers may process information as necessary to provide their services.
Third-party providers may have their own privacy policies and terms governing their use of information.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide a functional shopping experience.
Cookies may be used to support features such as shopping carts, checkout, customer accounts, website security, preferences, and other website functionality.
Certain third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of our website or checkout process.
7. Customer Accounts
If you create an account on our website, we may store information associated with your account, such as your name, email address, billing and shipping information, and order history.
You are responsible for keeping your account login information secure.
If you need assistance with your account or personal information, please contact us.
8. Order and Transaction Information
We may retain information related to your purchases and transactions as reasonably necessary to provide customer service, process refunds or other order-related requests, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal and tax requirements.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
The length of time information is retained may vary depending on the type of information and why it was collected.
10. Your Privacy
Depending on applicable law, you may have certain rights regarding personal information we hold about you.
If you have questions about the information we have collected or would like to make a privacy-related request, please contact us using the information below.
11. Data Security
We take reasonable steps to protect the information we collect from unauthorized access, misuse, alteration, or disclosure.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our store, services, or business practices change.
When changes are made, the updated version will be posted on this page with a revised Last updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Cutesy Thread Co.
Email: support@cutesythread.co
If you are contacting us about an existing order, please include your order number so we can assist you more quickly.